Sam A.

I have had multiple domains with Aplus for over 10 years. The hosting service was pretty good except for their charging habits such as, if I cancel hosting for a domain, they still charged me for domain privacy. I went around and around with them until they finally changed their system to not charge for services they are not providing.
The service went from pretty good to horrible once Deluxe for Business bought them and took over. Now, one of my websites won't function at all; the page won't even load. On a local computer and on GoDaddy, it works flawlessly. For several years it would load on occasion, but now it won't load at all; even though the structure has not been edited at all.
I have also seen on many occasions that late at night, none of the websites would load, which is not acceptable. They have no technical ability to tell my why any of this happens. Some years ago their server was hit by a virus and my sites on that server have never worked properly, since. They do not seem like experts on any level. I am slowly removing all domains and websites from Aplus and can't do it quickly enough. After many years of very poor performance, I just can't wait to rid myself of them altogether.
I offer 1-star because my one personal website won't load at all, and it is a very simple page.