My review on the Yarnbox Facebook page-
October 06,2017 I contacted Yarnbox via email because I couldnt cancel my subscription due to the website notworking properly. November 11,2017 Yarnbox charged me for the box I had supposedly cancelled via email.
I am so completely unimpressed to say the least. Yarnbox, you seem so concerned with your new subscribers, it is a crying shame you are treating your current customers so poorly. I had hoped to resubscribe once all of the hiccups had passed and I am sad to say that that is definitely not going to happen now.
Many thanks to the original owner for the good memories and I hope the new owners are well.
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Since I published my review on Facebook (November 18,2017) things have only gotten worse. My reason for even posting my review here is because the crew at Yarnbox have decided to delete reviews on Facebook as well as deleting comments under the remaining reviews.