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salma m.

  • 1 Review
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Experience: Clothing & Fashion

Member since June 2019

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1 Review by salma

6/23/19
i as going on a sailing trip and so i bought a bunch of stuff from swimsuits, sandals and dresses bec i gave birth and nothing from my old stuff is my size.
i chose next day delivery, and paid extra for this service. just to make sure i get everything in time, in case they don't fit well.
this was june 1st. not its june23, i didnt receive anything, the shipping website states that the order is on the way back to ASOS.
when i contacted ASOS, they had no answers, no help, and basically they told me theres nothing they can do and that i have to wait for a whole month until they receive the things and check it and then i get a refund if the package is returned safely. this is a joke!! i pay money, expecting a service and this is the way I get treated.
i would imagine, after totally $#*!in up my trip. to either refund me instantly, to offer to send them back ASAP. anything,
its been almost a month now, and nothing... nothing from this horrible company. such a rip off!!

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