Sally S.’s Reviews of Breakout Bras & more

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Breakout Bras

Lingerie

“None of my sizes”

4/1/20

Verified purchase

I'm used to having a selection of my favorite styles in my size but there weren't any available this last time shopping. Usually I love breakout bras but I can't buy if they don't carry what I need.

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Philip Y. Over a year old

Hi Sally,

We wanted to reach out to you and let you know why the site is not showing items available in all sizes available to order/backorder. Currently, our site is transitioning with a new system, and we have experienced a few issues (including no one being able to order at all, although this issues has since
Been resolved). We are still working through these bugs.

For the time being, we have turned off the ability to backorder items due to uncertain time frames from suppliers, since almost all of our vendors have ceased shipments due to circumstances arising from COVID-19. We are unsure how long items would remain on backorder, and have therefore decided to stop offering backordered products for the time being. On our website, when something on backorder is ordered, the customer is automatically charged for the item. Since we cannot say with certainty how long the current crisis will affect all of us, we did not want to hold anyone's funds for an uncertain length of time. Backordered sizes and colors will return to the website as soon as possible, depending entirely on when our suppliers resume shipments.

We greatly appreciate your continued loyalty. If you have any other questions or concerns, please let us know.

Have a good day and stay safe and healthy,
Breakout Bras Customer Service