sally r.

Placed an order which was supposed to be delivered between 11 and 1 heard nothing checked outside nothing at 2 checked again and saw packages on the street by gate contacted instacart and was told that it was my fault because i said it was ok to leave unattended by the door. I explained that a door and a gate 10 feet from the home are not the same. Everything was melted from hours in sun they offered me a credit for less than half of the charged amount that i could use on another purchase. I asked to escalate and never heard from them again even though I called, left emails tried on line chat only to be accidentaly cut off warning do not use