Foreverwoodwinds is very knowledgeable and helpful. I found them on allexperts and had a question regarding my old flute. She not only helped me to learn more about the instrument's origin but also fixed it AND resold it for me for a low % with no issues whatsoever! I've saved their email in my computer just in case I stumble upon something else in the future! A+ individual (or company) and superb service! Highly recommended!