Sally H.

I've had a few successful purchases on Etsy... but, and it's a big BUT... when I had a real problem, a $266 purchase that was basically unusable due to the product failing (it was 3 silicone molds), the seller just blamed it on me (what?) and when I opened a dispute, Etsy just took the sellers word that it was me that had damaged the product! (By the way, the seller is Resin Sun... so don't ever buy anything from her) They took less then 1/2 hour to make that decision, even though I sent pictures and even offered to send a video of how the product was failing. So, don't expect to ever get your money back if a sale goes sideways... it's truly just gambling that you'll have a good experience and not get ripped off.