Sally G.

Someone hacked this account. I love Best Buy.

Was told that my application had to have the barcode and the extra passport application taped or attached to the outside of the sealed envelope. BEWARE... THIS INSTRUCTION IS NO WHERE ON THE CHECK LIST AND NOT ON THE WEBSITE. They basically charge you money and do nothing. They also conveniently call you after the time for a refund has expired. Such an awful company I feel bad for people like me who did not take the warnings from sites like this. I'm reporting them to the BBB and hopefully they will eventually be shut down. Disputing the charge with my bank and informed my operator of all the bad reviews this site and others ones like it has reported about them. Unfortunately I think that since they are very calculating about ripping you off for 200 bucks no one disputes because it is such a small amount of money and it's aggravating to go circles with them. Who likes getting ripped off beware of them and go to a real passport agency, this is a third party and they are not affiliated to any government agency.