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Sally F.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since April 2020

  • Review

    1

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1 Review by Sally

4/18/20

Disgraceful company. I ordered two pairs of leggings for my daughter back in December and paid £29 for them. I have since found out that they have been taking £44 a month off me for 'VIP Membership'. I had no idea that this was going to happen as they dont make it clear, therefore I have ended up paying over £200 for these two pairs of leggings. I have instructed the bank to stop any further payments. I have been in touch and cancelled my 'VIP membership' and have been advised I cannot be refunded the 4 payments of £44 that they took off me, I have to use my credit instead. The leggings are nice however the company are awful to do this to their customers and after speaking to my bank the fraud department advised me that they are receiving complaints every week about other people that have been tricked in the same way. Steer clear!

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