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1 Review by Sally

Borderfree

Borderfree

5/12/16

I am in Australia and bought a pair of shoes from the US Naturalizer website. The shoes cost me $AUS 97.95 and then had $AUS 38.20 postage and handling fee added. When I got them they didn't fit so I had to return them. As Naturalizer is part of the Borderfree arrangement I have to return the shoes to Borderfree in the US who then claim part of my refund ($AUS 51.90) to return the shoes to Naturalizer in the US. My refund ends up being a measly $AUS 49.95. And I still have to pay for the postage back to Borderfree, a cost unknown until I get to the post office- so my shoes have cost me more than I ever thought possible! So learn from my experience and unless you know exactly what you want, don't use a retailer that is part of Borderfree.

Tip for consumers: Stay away,

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