I dont know if its because people only write reviews when they have a bad experience, but my experience with NastyGal was great. I did make my purchases during their ongoing 50% off sale, so maybe that helped me feel like the clothes were worth it. But everything I ordered fit me so perfectly. Im a pretty standard size 4 (33-26-36) so I ordered a small or size 4 in everything. I got 2 bodysuits, 2 sweaters, 2 pairs of pants, a dress, and a coat. Everything is perfect and so comfortable and stylish. I also ordered shoes, and they are such good quality that I would have still felt like it was a score paying full price for them. Sizing with shoes is probably a hit or miss because they carry various brands but Im usually a 7 and they fit just right. The shipping was FAST. It said 7-10 business days but came in 4. I live in Ontario, Canada and the package came from the UK, for reference. I had zero issues and all around am very happy with my purchases. Maybe theyre striving for better service after all the bad press? Either way, this was my first purchase from NastyGal and I will be a future customer. I would definitely recommend it to my friends. (Also, Im not being paid for this review and I dont work for them. Promise.)