Sally C.

Booked our reservation through OpenTable. When we showed up, they said they did not receive our reservation, even though I had a confirmation #. They put a table together in the back for our party of 7. It was so cramped, we would have to disturb others, if we wanted to get out. It was against the back door. It was so cold, we had to leave our jackets on. We explained that we had theatre tickets and had to be out before 8pm. The server assured us that they would put 2 people on our table to speed up the process. Our drink orders took 25 minutes, so there was no time for dinner. We never did receive the bottle of Perrier we ordered. How much worse of an experience could it be?