sallyb156

sally b.

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Total Points
182

1 Review by sally

11/27/18

Bought a dodge 200 brand new, it wobbles and shakes. I took it back to dealership the day after it was purchased and many times after that complaining of the problem. They kept saying (for 30,000 miles) there was mud on tires and gave a FREE carwash that did not fix anything at all and at other times they said could not feel any wobble or vibration, another tech said just live with it. When 10 other people who rode in it complained of the wobbling, and yet the tech could not keep his head from wobbling side to side when the car was shaking side to side. I brought in a EVA ( electronic vibration detector) and showed their tech on a test drive that there was a major wobble/ vibration in the tire system i. E. tire, drive shaft or transmission. When it was shown to him he said they would fix it We later got a call telling me that they would not be fixing it. Spent $30,000 on a new car that is very uncomfortable to drive or ride in. I see other people are having the same problems with no help from dodge or their dealerships. Found in the dodge repair manual (Do not attempt to fix wobble/ vibration complaints the customer will be convinced there is something wrong). No more Dodge for me. Hopkins dodge chrysler jeep in Hopkins Minnesota.

Tip for consumers:
auto dealerships spend more time avoiding needed repairs than repairing

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Sally B.'s review of Walser Chrysler Jeep Dodge Ram earned 2 Very Helpful votes

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