I ordered 2 pairs of Ugg boots, one pair Bailey button which I already have in a different colour, ordered same size. They arrived in a tatty box from Shanghi, the boots are fake and although they are supposed to be the same size as my existing boots they are at least a size smaller. The second pair are supposed to be a size 3 but they are only a size 1-1.5. The company billed me more for the boots than they should have. I have e-mailed the company to ask for my money back but they have said "friend just sent more money and we will sent the right size!"