Sal J.

This is a warning to Consumers thinking about using red beacon I'll try to be as accurate as I can with what I went through redbeacon has cost me $2,400 and Counting. It all started when I went to Home Depot in my hometown I was asking about soundboard for the use on walls they recommended the soundboard they had in stock and guaranteed it would work they also offered a program that they contract with called red beacon they said that they would put a order in for me and I will begin to get calls from contractors that match the work I need done I begin to get calls. A few contractors told me that Home Depot had put in work for a sheetrock repair that was not what I needed done so I went back 2 Home Depot to let them know that it was not a sheetrock repair and to get the information out correctly. The calls started again I met with a person he looked at what I needed done and told me he has done this before install sound board with sheetrock he wrote me out a quote I agreed he started work the following week I came home from work and found a house full of people and a mess in areas that should not have been messy they use my dishes to mix sheetrock mud the soundboard was already up and covered buy sheetrock the sheetrock was not cut to fit I have four inch gaps when meeting the existing walls the scenes or not filled in and there were gaps he had covered up Outlets sheetrock over them I got upset with them and ask him to leave I called Home Depot nobody return my calls I called red beacon red Beacon sent the same person back out but most importantly the soundboard did not work at all when the contractor came back over he experienced it for himself and ask him what he was going to do about it he said he didn't know I called red Beacon again and they wanted to send the person back out after I explained to them that the project didn't work they said that they would escalate it to a different department a few weeks went by I heard nothing the contractor has left his material here his ladders his tools I was tired of the mess told him to come back and get everything out he came by picked up his tools I told them to leave the material he hasn't used and I would not need him anymore he demanded that I pay for his services 2 the point that it was at I paid for the material and divided up how much he would be owed and pay them expecting red beacon to make a right they sent me an e-mail today telling me that they consider this matter closed because I had paid him so I just want you guys to know the red beacon does not stand behind their promise nor does Home Depot thanks