Doesn't get any worse than this. Stay away! I have never had such a terrible experience with an online store in my life. I did not receive any updates via email. I called the company for a status of my order, every time I would get the same response "it is in our warehouse and will ship when ready. The 4th time I called after 6 days I asked if they actually had it in stock and the rep chuckled and he said you are right we don't have it. I am now waiting for a refund and have lost valuable time/money as the component was crucial to one of our work station.