Salaar R.

Videogame911 was a fantastic experience. They undoubtably live up to their claims of being one of the best video game console repair companies on the internet. I'd like to talk about some of the best parts of my experience:

1. Great customer service. One of the extremely impressive parts of Videogame911's website interface was the fact that after placing an order, you are able to send messages to you designated technician at any time. After sending a message, in just a few hours you are given an extremely clear and informative response. Any inquiries I had were answered promptly and completely, and that is a great quality for online companies.

2. Fantastic repair quality. After sending in my son's 3DS, I was a little worried on whether or not I'd be able to get him his console back within a fair time frame. However, I was pleasantly surprised. After sending my device in, receiving an extremely fair quote, and completing my purchase, my console was immediately set for repair. Within 2 days of sending my device into Videogame911, I was able to get a masterfully repaired product back, and with no complaints at all on the repair quality end.

Overall, I couldn't recommend this company for your console repair enough. Because of their fantastic communication system, you are able to contact a real human being at any time. There's nothing worse than repair companies who just send you default computerized responses any time you have a question, and that's really what makes Videogame911 an amazing company. Their great communication, along with their expert repair work and efficiency, is what makes Videogame911 the best choice for your console's repair.