I ordered for a Sony sbh20 gold with black but I got white with black.That's ok but I got a used product(based on the scratches on the device).
I called the customer care and they said they would exchange the product within 24hrs.
After 2 days I called them again and that person said the same thing .Its been 3 days after the second encounter and I didn't receive any call.
POOR SERVICE AND DONT BUY FROM SNAPDEAL PEOPLE.IM WARMING YOU!!!!