Sadie T.

I love shopping at Fred's! Great prices and always friendly staff. They always have deals. And the pharmacy is very convenient when I need to talk to the pharmacist or get medicine

Bought a recliner and the $400 warranty. Not even 2 yrs later and it's wobbled, the foot rest is messed up, and a number of other problems. I called about getting a replacement and they send someone out. It took a couple of weeks with multiple calls to finally get someone out here. All he did was drill one place and then told us just to start sitting on the opposite side. He also told us the foot rest supposed to be lopsided and messed up. Plus, he talked about my special needs son and asked personal questions. Very unprofessional. I will NEVER use big lots again! Why even have warranties? Now I'm going to have to buy another recliner