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Placed an order over 6 weeks ago now, still hasn't shipped ANYTHING! I emailed and asked for at least an ETA, stating that I understand some things may be out of stock, just need some idea of when they're shipping whatever they can, she replied that they have no idea when they would be able to ship the order. I've worked in manufacturing and managing a shipping center, so I know it's insane that they would have zero idea when an order would be shipped out especially when it's been in the queue for 6 weeks. I doubt I'll ever get my order, you should not depend on them at all! Meanwhile I can order from Vitacost and it will be here in 5 days without fail.
Sadie H.'s review of Azure Standard earned 20 Very Helpful votes
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Empty.
We purchased 16 bags of Brown Rice flour. See the photo below to see what we received... almost...
Very disappointed with the service. I got a notification that my order was being shipped but then...
Sadie, we are sorry that your order hasn't shipped out yet. We are very backed up due to the current mass ordering we are experiencing. We current have over 6,000 orders that our small parcel shipping team is working to pack and ship as quickly as possible. We should have received an email from us explaining the backlog and that some orders are being held due to not having stock replenishments to complete the order. We are holding orders with less than 75% fulfillment unless you ask us to release your order under the 75% fulfillment. We are very sorry for the delay and the inconvenience.