So I had Birchbix before and I liked the samples ( they are tiny and a lot of times repeats). I cancelled when I moved and reinstated when I got settled in. They billed me on the first of June, it is the 26th and I got a message from birchbox saying " There is no way to send me that June box." Their solution was to comp the July box. My problem is that for the first time I wanted everything in that birchbox, but it disappeared and they refuse to replace it. I'm not happy and I did not like how the customer service rep responded. I want my box, not a comp. I waited all month to be jerked around.