After 2 weeks the gold plated ring started to fade... I take off my ring when I wash my hands, get in the shower and clean... I make sure no chemicals touch the ring, so I don't understand how it's fading smh, I wish I could of sent it back but I threw the receipt and other paper in the trash by mistake ugh... This is the 3rd ring from different places I picked out and they all faded... maybe I just need to tell my fiancé to get me a real ring.
Hi, thanks for all the messages. We are sorry for your experience with our product. We carefully inspect all products before shipping, unfortunately a few defective pieces may sometimes be overlooked. But don’t worry, we offer one year warranty service. Our goal is to make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team at service@jeulia.com so that we may help you resolve this issue. Thanks.