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  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Beauty

Member since February 2019

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1 Review by SABRINA

My undergarments are not fitting me anymore so I needed to purchase some asap. I received coupons from vs so thought I'd use them. Had almost $200 worth in my cart and was told 3 out of 5 coupons will apply. Ok that's fine.

Two separate agents spent an hour each trying to apply it and wouldn't work. Then I wasted another 2 hours with 2 supervisors. It total 4 hours wasted and no order placed.

One of the supervisors stated she applied the code manually but placed the wrong order on hold, the third discount wasn't applied and the order wasn't even processed even though she said it was.

Corporate was no help whatsoever. The woman stated there's nothing she can do and I need to just wait a few more days for the supervisor to get in touch.

I'm extremely disappointed and don't feel like continuing my business with VS nor would recommend this store anymore.

SABRINA Has Earned 4 Votes

Sabrina M.'s review of Victoria's Secret earned 4 Very Helpful votes

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