Sabrina H.

Lies from start to finish! Promised so many things prior to enrolling at the gym & once you sign up, change everything! My son didn't end up getting an access card since he was just under 16 years & had to constantly wait outside as no one was there to open the door to access. Further, although I requested them to revoke my membership via phone & email, still kept charging my card & came out with more lies to justify their actions. I was paying a premium which was said to allow me to cancel anytime, but apparently not... so the guy who enrolled us, lied again! Bellbowrie Snap Fitness is the worst ever gym we have been to in our life! Rude & appalling level of service. Never to recommend to anyone! Total RIP OFF! Although we sent an email to member services, they just forwarded to the Bellbowrie gym & all they did was just keep spinning their lies to get more money! Australian Consumer Affairs' need to look into these gyms that over charge consumers & provide no service at all for the fees paid!