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I ordered 3 items from them and they took the money and never filled the order. The number on the website is disconnected and they won't respond to emails. I sent another one today, I have already started the process for fraud.
Tip for consumers:
DO NOT USE THIS SITE!!!
Sabrina B.'s review of Wanelo earned a Very Helpful vote
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi there Sabrina! Our customer service team usually replies within 24-48 hours of an email received, while our phone number is designed to take voice messages and a representative will get back to you the following day. I'd like to make sure you are receiving our replies, and I will send you a private message to get your order details as well as your contact information so that we can move forward with refunding those orders as soon as possible. I'm sorry for the negative experience!