We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Sabine R.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since February 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    5

Review Distribution

1 Review by Sabine

2/17/20
Since booking.com started to handle all payments you don't have any influence what they do to you. They do refunds without permission and you can not do anything about it. It did happens twice now to us. We called them and we talked 1 hour to about 4 agents than we gave up. They accused it was our fault und we hit the "wrong" button. They treated us as if we were retarded!!!

They are not supporting hoteliers only the costumers.

They give costumer's too much power. They can leave almost every review they want. A bad review is almost not to compensate. You can have four excellent 10 scaled reviews. Only one bad review will put you down again.

I hope there will be soon another platform so we can change.

Sabine hasn’t received any votes.

Sabine hasn’t received any thanks yous.

Sabine doesn’t have any fans yet.

Sabine isn’t following anybody yet.

Similar Reviewers on Sitejabber

connorm157
4/5/20

Horrible customer service. After arriving to a location that appeared nothing like the pictures,...

jamesm2911
4/4/20

Booking.com is one of the few companies trying to make money of the coronavirus. Real scammers....