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2 Reviews by Sabina

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Kiwi.com

Kiwi.com

6/26/18

Kayak sent me to this booking site. Having trusted Kayak before, I didn't investigate "kiwi".
Well! Kiwi is a the worst choice to book with. This booking was for a family member who had to travel across the ocean after her mom suddenly passed away... Now, in the most distressed situation, already at her destination, this family member has to deal with some sort of fishy process that was not required for the purchase of the ticket to get there. Kiwi is holding her money, but not issuing a ticket under the guise of a verification process, which cannot be completed because the site freezes. When attempting to call, she had to wait 50 minutes, and on minute 48 the connection dropped....
So, at this point, Kayak cannot be trusted for its recommendations.
I will no longer be using Kayak.
And will most certainly stay away from Kiwi!

Kayak

Kayak

6/26/18

It appears the quality on Kayak has plummeted in the passed year.
They don't seem to verify their sources and I have landed on third party scammer sites. The first time it was a hotel booking, and this time it is a return flight.
Kayak sent me to a "hacker fare" site called kiwi. Having trusted Kayak before, I didn't investigate kiwi. My mistake!
Kiwi is a the worst choice to book with. This booking was for a family member who had to travel across the ocean after her mom suddenly passed away... Now, in the most distressed situation, already at her destination, this family member has to deal with some sort of fishy process that was not required for the purchase of the ticket to get there. Kiwi is holding her money, but not issuing a tixk we t under the guise of a verification process, which cannot be completed because the site freezes. When attempting to call, she had to wait 50 minutes, and on minute 48 the connection dropped....
So, at this point, Kayak cannot be trusted for its recommendations.
I will no longer be using Kayak.
Stay away from Kiwi! ( That will be a separate review.)

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