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Fake reviews and cheap/overpriced product.
I initially left my review on their website. I wasn't even that critical, but I wanted to share some concerns. It turns out, they won't publish any review that is even remotely negative. This is a very misleading practice and borderline fraud. Do not support this company.
Aside from this shady business practice, the actual gift basket I received was terrible. It cost about $80 and was filled with large boxes that had a few ounces of actual product inside. I even had a candy that was in a box... inside the box was the candy in a wrapper. Inside that wrapper was the actual candy within another wrapper. The idea is for their pictures of the baskets to look like you are getting so much stuff but your recipient is left with a bunch of boxes and barely any chocolate/candy/etc. So the buyer feels like their purchase of $80 (in my case) is justified. Since they aren't getting the basket, little do they know that they just got ripped off.
Do not buy from this company.
Ryan W.'s review of GiftTree earned 5 Very Helpful votes
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Hello Ryan,
I am so sorry to hear you were dissatisfied with our products. We do our best to properly advertise what our gifts not only look like, but what comes in them as well. Underneath each picture there is a description tab that details out what comes in each gift, explaining about each item, as well as it's quantity and size. I sincerely apologize if that was missed when placing your order. We always want to make sure all of our customers are completely satisfied with our purchases, and I would love to help you out as well. Please feel free to send me your order ID # to reviews@gifttree.com and I'd be happy to take a look to see what I can do for you.
Ashley