I bought tickets to a concert from Flavorus in December for a concert in February. I didn't receive the tickets until AFTER the concert had already took place. 3 days after! Flavorus has this "no refund policy" that should really say "we will screw you". They would not give me a refund saying that it was not their fault. Keep in mind I bought the in DECEMBER and I got them after the concert in February. Their customer service is awful and rude. No concern for the consumer, they just want to take your money. They also have these fees that are ridiculous! After I called them several times to figure out were my tickets are and thu kept saying they are on their way, I get an email 5 hours after the concert had began saying my tickets are at will call! I would rate them below 1 star.