I went to doityourself dental kit and had a problem with a refund. I was given a refund on September 27 of 95.00. It was sent to paypal, although I didnt have a paypal account. Paypal could not find the refund and doityourselfdental said they had done there part. I would have to work it out with paypal. They will not answer my emails now and dont take customer service calls. My next step is to report the to Better Business Bureau