My account got suspended with no explanation given. I paid for every candidates' resume that I reached out to and followed appropriate guidelines. Customer service representative told me to complete the form online to go through review process. Spending time on this form being very detailed, I get a response stating that my account will stay suspended with no explanation nor do they need to give one. That is not what I call good customer service. Feel as if you are paying to use their service the least they could do is give you an explanation on what you 'did wrong.'_____________________________________________________
Update: After a few emails and another submission for repeal they did reactivate my account. I still received a 'canned' response of their guidelines without stating what I specifically did to get deactivated, but I am hoping for the best as I never had any issues with their service in the past.