Ordered a go kart for my daughters Christmas gift. Zero communication for 6 days after constant calls/emails asking if the order processed. On day 6 they wanted more $. I agreed to pay as long as it was assured to arrive by Christmas. They said yes. I called stocking on day 8 and they Said they didn't even have what I ordered but to just "wrap a picture of the gift" and it would come someday. From day 1 on the order I said please do not process is gift can't arrive by Christmas (they had 30 days). After stating they did not have what was ordered I said just return my payment. They charged 80$ for a return fee for a product they didn't even have. Bad communication, lots of lies and theft. Because I also used their electronic check scam I couldn't fight it outside of taking them to court.
Good afternoon, Ryan,
Thank you for your 5-star rating. Your feedback is appreciated.
Thank you for your booking with us.
Regards,
TravelUp