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Ryan H.

2
Level 2 Contributor

Contributor Level

Total Points
417

5 Reviews by Ryan

  • Fandango

7/2/21
Verified purchase

What the heck is wrong with Fandango and approving the promos for the Annie's and Dr. Pepper offers? I had a problem 2 weeks ago and now my brother is having the same problem with receipt submissions not being approved in a timely manner for Dr. Pepper. Submission Confirmation Number: f580afe*******ffe*******f*******e5ea*******d. The promo states 2-5 days for approval and today is day 10! Also, his Annie's submission was flagged after the very first submission and has not heard anything from Fandango customer service for 17 days now after challenging the status. This is a REALLY REALLY BAD LOOK for Dr. Pepper, Annie's, & Fandango and a lot of people are venting about similar issues in a Facebook movie group I'm in with 27,000 other members. Needs to be fixed ASAP.

  • Apple

4/19/21

Apple's supposed quality is one of the foundational pillars as to why consumers purchase their products. However, there is no excuse for a completely failed product after only 2 years of extremely light usage. I purchased a 13" MacBook Pro which I rarely ever used, but not Apple support claims it needs a $600 new logic board for it to function. INEXCUSABLE. I wish I could verify the amount of hours this laptop has operated before dying. There are laptops in the $100 range that outperform this product. I'm angry not simply because this product has failed, but because Apple has refused to stand by their product. I understand length of warranties and whatnot, but there is absolutely no credible reason for a logic board to fail in such a short amount of time other than Apple sold me a defective product, or at the very least a product with very poor quality.

Service
Value
Quality
  • Fandango at Home (formerly VUDU)

1/22/21

Deceptive practices and poor customer service. I have 3 separate issues. First, I was forced to make a purchase or lose expiring credits so I bought 3 movies. I have never watched any of the three and asked Vudu for them to be deleted, but also be provided with an equal credit so that I could buy movies I actually want. This has been done for other customers but I was told no. Second, I was using Vudu's disc-to-digital service and accidentally select SD instead of HD on a movie. Vudu allowed me to delete that movie and receive a credit, but Vudu did not adjust my allotment of D2D titles for the year. When I followed up with customer service, they refused to adjust the allotment, even though I was originally told it would be automatically adjusted. Lastly, I asked for my complaint to be escalated and have heard nothing in 4 days. It's reasons like this people are leaving Vudu for Apple/iTunes and other competitors.

Tip for consumers:
Use iTunes instead

Service
Value
Returns
Quality
  • eBay

8/21/20

I have made roughly 300 sales on Ebay and I have a perfect 100 seller rating. Recently, I've had my first issue with a scam buyer who claimed a used, but near-mint, puzzle was damaged even though it was shipped in secure packaging. The listing also showed the completed puzzle with zero defects. The type of damage the buyer is claiming is unheard of during shipping. The buyer claims that the upper layer containing the picture has naturally peeled apart from the cardboard layer underneath, but has done so in a manner where it's a perfectly clean cut with no other signs of distress. Puzzle pieces can certainly become frayed, bent, dented, chipped, and torn apart, but certainly not cleaved in half into separate clean cut layers the way the buyer is claiming. Even the puzzle company's customer service said this does not naturally happen. It's a flat out obvious lie from the buyer. What's worse is Ebay spent literally only 5 minutes reviewing the case before deciding in the buyers favor. I received two emails only 5 minutes apart about the dispute being up for review and then the decision. Mind you, I have a 100% seller rating and this is how Ebay has done me and now there is zero customer support to assist in appealing any decisions. IT'S TIME TO START SELLING (AND BUYING) ON OTHER WEBSITES LIKE BONANZA, eBID, eCRATER, AND AMAZON MARKET PLACE.

  • Gameflip

7/21/20

The title says it all. I reached out to customer service regarding a problem where I do not have the products I paid for. I received a generic initial response but then my next 6 emails have been completely ignored. Terrible business practices.

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Gameflip S. – Gameflip Rep

Hello Ryan, so sorry to hear about this. If you still want assistance with this, please feel free to update your review and share the ticket number so we can identify what happened and improve our assistance. - Kind regards, Maya.

Ryan Has Earned 17 Votes

Ryan H.'s review of Apple earned a Very Helpful vote

Ryan H.'s review of Fandango at Home (formerly VUDU) earned a Very Helpful vote

Ryan H.'s review of Gameflip earned 15 Very Helpful votes

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