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Ryan H.

  • 2 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Reference, Clothing & Fashion

Member since December 2019

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2 Reviews by Ryan

A pointless site if you're looking for a balanced and fair review of a business. True Local simply only publish good reviews and reject negative reviews without entering into any discussion why. They simply reject any review which talks negatively of a business which they promote on their site. If you then try to republish your review, even if it's edited, True Local stops you from publishing it with a constant error message stating "you cannot review the same business within a 24 hour period" this is even if you haven't written a review for this business for a week.
This makes their whole review policy pointless as you are never being given a true overview of a business, just being shown any positive feedback from consumers.
Jayde M. – True Local Rep
Hello Ryan,

We greatly value all genuine experiences, both positive and negative. However, reviews are declined or removed from True Local if they don’t meet True Local’s guidelines.

To view our review & comment guidelines, please click here: https://www.truelocal.com.au/cms/review-guidelines

However, if you would like to discuss this further, Ryan, please don't hesitate to email support@truelocal.com.au.

Thank you.
Unfortunately, Downunder Watches is a scam. They're an unauthorised seller of watches, which basically means the warranty that the watch comes with is invalid. I know this as I bought a Seiko watch from Downunder Watches in Nov 2018. 9 months later the watch either began losing time or would simply stop dead. After contacting Downunder Watches they advised me to contact Seiko in order to fix it. I contacted Seiko who advised me to send them the watch along with the warranty, which I did. Once received, they informed me I would have to pay for the watch to be fixed myself as the warranty is not valid as Downunder Watches are not an authorised seller of Seiko watches. When I contacted Downunder Watches they initially ignored all of my emails. Try calling Downunder Watches - you will find the number always goes straight to voicemail. Leave a message and you'll never get a response. I eventually got a response from Downunder Watches via email saying they would give me either 20% of what I paid for the watch back or I could send it to them to fix it - by the way, they're actually based in Singapore, not Australia as they would like you to believe. Read other reviews and they'll confirm how Downunder Watches promise to cover all costs of shipping but never do. Basically, Downunder Watches is a scam, a company that illegally sells watches with a "100% guarantee and warranty" which is nothing but a lie. I've currently forwarded all information on from Seiko to both Paypal and American Express which is how I paid for the watch for them to investigate. Do not buy from this company as the watches, along with the warranty are fake.

Ryan Has Earned 3 Votes

Ryan H.'s review of True Local earned 2 Very Helpful votes

Ryan H.'s review of Down Under Watches earned a Very Helpful vote

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