The whole point of this site was supposed to be to offer Canadians a wide range of products online, with convenience & free shipping, something hard to come by north of the border. Unfortunately shop.ca has proved to be nothing but a giant headache for customers. This company does not bother responding to your emails. You have to chase them down to get any response. Terrible service, takes forever to ship (if you get it at all), and nothing but endless hassles and excuses.