With 2 Kenmore appliances, I had to go with Sears Home Services for repair, but on both occasions, the technicians could not offer me repair estimates - dishwasher control panel isn't made anymore; dryer guy blamed the issue on a clogged dryer vent, but even after having the vent cleaned, the dryer would not light and stay lit long enough to dry anything other than tea towels - and when I tried to get the dryer guy to come back, they couldn't assure me he wouldn't charge me for a repeat diagnostic fee. Skip Kenmore as a brand and definitely avoid Sears Home Services like the plague.