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I wish I had read the reviews prior to buying from this site.
I ordered a kurta for a friend's wedding. I was told it would be ready within 22 days. Instead it arrived over 2 months later, well after the wedding.
I sent over 7 emails to ensure it would be ready in time and each time I was told (by a different customer service person) that it would be. When it finally arrived, the kurta was too small! I tried to get a refund, and was told that it wouldn't be possible.
I can't believe this business is allowed to operate and I strongly recommend that you do not use them.
Ryan D.'s review of IndianRoots earned 3 Very Helpful votes
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Empty.
I have ordered one saree. It was going to take long time to ship. I canceled ans asked for...
I ordered few items 3 months ago, I never received any items from them. When i emailed them to...
Namaskar Ryan! Thank you for reviewing us.
We sincerely apologize if we gave you a reason to be upset with our services.In order to help you in a better way we would request you to share your order number.
Your patience and understanding is highly appreciated.
Regards,
Indianroots Team