So I order this because it is the cheapest custom tent I can find. I expect it to still be working at least. I get the packages in and set them up the next day just to find warped polls and broken polls. I contact customer service and they blamed me even when i showed them the packaging it came in and how it was damaged. Want me to buy a whole new set because of their/shipping mistake. Destini has been the one helping... or lack of helping. To think we were going to order multiple products from them... not anymore!