- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Don't even waste your time with them, if you gave them you cc info your done.
Called and waited, nobody answered my calls.
Ryan hasn’t received any votes.
Ryan hasn’t received any thanks yous.
Ryan doesn’t have any fans yet.
Ryan isn’t following anybody yet.
Empty.
Hi Ryan,
Thanks very much for reaching out–we're terribly sorry you've had such a poor experience. It's not clear from your review what's gone sideways, but we are going to do what we can to make it right for you. Please be on the lookout for a private message via SiteJabber shortly. (We'll be putting you directly in touch with a senior member of our customer service team, so you will be in very good hands.)
While it’s not an excuse for the bad service you’ve received, we were a little unprepared for the tremendous uptick in orders we've received since the beginning of the pandemic. In addition, we’ve been onboarding a new customer service team (all while working from home to keep conditions as safe as possible). It has been a challenging time to be sure, but we are working as quickly as we can to get back up to our normal standards of service.
Please watch for that PM via SiteJabber, and take care.
Best,
The WSJwine team