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R W.

Vancouver, B.C.

Contributor Level

Total Points
80

1 Review by R

MDG
  • MDG

11/23/21
Verified purchase

Beware if you are going to order a smaller item like a laptop, phone, or anything not a TV. They use UPS to ship, and after the first item was stolen by a UPS employee, the 2nd has gone missing. Not only do they only have UPS for a shipping option, they put the same of the item in the reference number. The UPS rep I spoke with pointed that out and said "everybody at UPS can see what is in that box".

The reference number for my package included "/SAMSUNG BLACK GALAXY S21 "

Not only that, but after I was assured payments were on hold, they debited my account anyways for an order I canceled.

STAY AWAY AT ALL COSTS.

Tip for consumers:
If you cannot get a phone from a carrier, apply for an installment loan instead of these guys. It will be the same monthly payment, but you can buy a phone from whoever you like, and you will actually receive it.

Products used:
None, as they weren't delivered, but I was charged anyways.

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Ivana V. – MDG Rep

Thank you for taking the time to share your experience and for bringing this issue to our attention! We strive to provide the best service possible and would be happy to do the same for you. Please send us your order ID at ivanav@mdg.com so we can locate the account and investigate further. We look forward to hearing from you soon and earning back your business.

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