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Member since August 2016

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1 Review by R




I recently made a purchase online and after not receiving the order on the scheduled date, I contacted their customer service line to inquire on the order. The hold time to get to a representative was over 30 minutes. This happened twice! The first time I gave up and tried sending an email to their customer support but the email was never addressed. The second time I got a hold of a female representative who obviously didn't like her job because she was not very helpful. I never received the order and had to go through my bank to dispute the charges. Will not be using their online store again.

R Has Earned 4 Votes

R V.'s review of Tilly's earned 4 Very Helpful votes

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I initially rated Tilly's a one star do to them constantly changing the delivery date and the bad...

kate j. reviewed Tilly's

So frustrating trying to get through to customer service. First time I called I was told by an...