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Ruth T.

Level 2 Contributor

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5 Reviews by Ruth


Abusive fees, bad service. Business hours only week days. They are not honnest at all. I have ten boxes trapped in the warehouse. A lot of problem, have to pay twice but they still refuse to send my stuff. They found many reasons to refuse delivering my stuff. They said you can choose the kind of delivery you want. I paid twice 125,00 $ cause the only choice they gave to me was up tu 10 days for 85 $ or 180,00 $ for express delivery. Their website is very attractive but the operation is made buy bandit!


Customer since 2002. Prices are good, no problem at all for return and refund. Customer service is amazing. They are asking between 12-24 hours delay to answer. Never had to wait more than 2 hours. Very good stuff, very good staff. I recommand it!


For many years I never had problem with them. Very easy to contact a clerk in case of problem. Easy change or refund.


Bought some bottle of cleaning stuff last winter. Bottles all frozen and broken. Never had feed back from them.


It was the first time I used RE-SHIP. One of my friend tried it for one package only and everything was okay. So, I bought different things at Amazon and some other sellers, an average of 10 different orders. Many complications. Had to pay twice because they cannot find my payment. Very hard to find somebody to help. All my stuff is still in their warehouse since 2 weeks and they refuse to delivery because they have something to check. After this they asked for a photo of my credit card and one ID. Today I got a message from them telling me they found hazardous stuff in one of my boxes. I told them it is only clothes and shoes. No more answer. I bought something for my husband's birthday: forget it! They are asking delay of 24-48 hours to check something else again. A lot of trouble, abusive rates and I'm still waiting for my stuff. They are faster to pick-up the money from your credit card than to give the service. I am furious!

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Diego C.


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