I found this sitejabber accidentally. I was reading through the reviews and am dumbfounded by the bad experiences written here. I have bought many thousands of dollars of bedding and comforters from Designer Living without incident. They have lower prices than anyone else because they represent the maker of the brands shown on their website. I carefully shop their sales, picking up incredible deals for our hospital gift shop. Their shipping is incredibly fast and I have never had an order delayed or lost. I have also not needed to return anything, which is expensive, because I am sure of what I am buying before I order. I have also not experienced any order being out of stock after I had purchased it. On one occasion, an item was missing from an order. I called customer service and told them what was missing, they apologized, and sent the item, which arrived in 2 days. No questions asked. Designer Living has allowed our little rural gift shop to be able to offer our community name brand bedding at affordable prices. I am sorry everyone hasn't had our experience.