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First - I signed up as a volunteer. There was no phone call or anything - I just showed up as a volunteer. I could be a mass murderer!
Second - We tried getting a ride for my 90 year old mom. Contacted at least 5 people on the list - most had signed up years ago and had heard nothing from company - didn't even know they were on site. Needless to say - no help at all was available.
Third - We cancelled the service after first month, but were still charged. Still waiting on a refund for the second month - and think we should get one for first month too.
I have NEVER spoken to anyone at Elderhelpers. Only ever got email from one person - Mary. Is this a one woman show? I'm wondering if this is a scam.
Ruth K.'s review of ElderHelpers earned 35 Very Helpful votes
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This is a follow up to my 10/6/22 review. There is a response by Elders of the issue has been...
After providing the "donation", I contacted six numbers. One was non-working, two others answered...
ElderHelpers.org customer care did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section.