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I never made it through the booking process because of how bad and slow the customer services was. They failed to address my problems and took all day to reply to emails, which were the only contact method listed for the company. It took all day to get my deposit sent to the company. Four days later I receive and email from the property owner that the payment was invalid. While the tracking information for the payment shows that it was received and processed without a problem. One huge scam.
Ruth D.'s review of Airbnb earned 4 Very Helpful votes
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