My experience with Minibus London www.london-minibus.co.uk was beyond dreadful and I would advice anyone considering using this service DO NOT BOOK WITH THIS COMPANY.
The experience was difficult from start to finish, with the guy I spoke to making initial promises that he could not keep e.g. from the start he said that drop-offs en route would not incur an additional charge and once the deposit had been paid he then preceded to charge £10 per drop-off because it was a 'busy night'.
The final straw was when I got a phone call at 8.00pm, the time of the booking from the guy saying 'I'm not coming' (in those exact words) because apparently the booking before us was running an hour late. Unbelievable. I have never experienced anything like this. This let down myself and the other 14 women attending the hen do I had spent a very long time organising and made us an hour late to our location.
Not to mention the hours I spent trying to arrange the minibus because they were so difficult to get hold of.
So if you want absolutely dreadful service and the possibility of your coach or minibus not turning up with no advance warning then book with this company, otherwise be wise and steer very clear.