In Janary 2012, my daughter used my credit card through my PayPal account to purchase a Runescape acount from Farmer100.com. No account was delivered.
I then Googled Farmer100.com and found out that they are a scam site.
What they do is accept payments through PayPal and deliver nothing. When the customers put in a PayPal dispute, Farmer100.com then emails the customer and says they'll deliver the account as soon as the dispute is withdrawn.
So then the customers withdraw the dispute and they still receive nothing. And with PayPal, once a dispute is closed it cannot be reopened, no matter what.
And Farmer100.com seem to know this all too well and use PayPal disputes to scam people.
When I read all these customer complaints I got straight onto PayPal and put in a dispute so that the payment wouldn't go through.
Sure enough I received 8 emails over the next few days from Farmer100.com asking me to cancel the dispute so that they could deliver the product.
Each time I emailed back and said no.
Below is a copy of the content of the first email:
Dear Rachel [surname removed],
Thank you for your order of an Runescape account F-L121-A85-S85-D99-11995 on www.farmer100.com
We are so sorry that we did not deliver the account to you in time due to
Our auto delivery system was updating.
Before we deliver the original account to you, you have to cancel your payment dispute.
Because dispute payment means nothing to us, we have to get your payment before we deliver the account to you.
If you just want to cancel your order and need a full refund, please cancel your dispute first, and then there is a refund button option for us to refund your payment immediately,
Otherwise, paypal will take few weeks to investigate your transaction and then decide if they will chargeback the payment for you.
For your goodness, we hope you can cancel the dispute on your paypal account first.
The emails came from two different email addresses. One address was *******@farmer100.com and the other was *******@live.cn.
Below is a copy of another email I received from them:
Dear Rachel[surname removed],
Thank you for using farmer100. Com.
You have made an order on our site RSA2012-01-26-2578 for 11995.
We are so sorry that we have not deliver the rs account to you in time.
Becuase we are on Chinese Duanwu festival. We were offline for 2 days.
Now we are on duty and we can deliver the account username and password by email.
But your paypal payment to us is not available at present. So we can not receive your payment for your item.
Please login your paypal account and send the payment to us.
When you cancel your payment dispute, we will deliver the item to you within 10mins!
You can contacut by livechat or by email.
Thank you for your support!
Farmer100 customer service
(the emails are addressed in my daughter's name)
I telephoned PayPal after a few days and said the company was hounding me and asked how long I had to wait. They said that they had emailed Farmer100.com to tell them there was a dispute but they hadn't responded. If they didn't respond within 10 days I could have my money refunded. The refund came through.
Yet still emails kept arriving from Farmer100.com asking me to stop the dispute so that they could deliver the product.
The problem is that Farmer100.com is owned by someone called Wang who lives in China. So they cannot be found (although their address and phone number is available through a WHOIS lookup).
What is obvious to me is that Wang is nothing but a con man and he uses the PayPal dispute system to con people. He knows that most of his customers will be kids who don't realize what a scam site Farmer100.com is until it's too late.
PayPal is a trusted website and the owner of Farmer100.com uses this trust that PayPal have built up to scam people out of money. Without PayPal helping him, he wouldn't get away with it.
But just to help you find out how bad Farmer100.com is, you can read hundreds of complaints about them at the following URLs (and these are just a small sample of what's out there):
There is also an emerging class action lawsuit against this website which you can read at http://www.sueeasy.com/class_action_detail.php?case_id=445.
I think that if this guy has his PayPal account closed, he won't be able to scam people the way he is doing at the moment - and he's been doing it for a long time.
People trust Paypal and feel safe making payments through the website. But Wang, Farmer100.com is abusing this trust and tricking people.
He has nothing to sell and is using the trust people have in PayPal to steal money. He needs to be stopped. He is simply using PayPal to commit fraud.