Russet C.

I sent in over $500 worth of USA sustainably made brand new shoes and on July 25 they said they processed my bag and I never heard from them since. I kept emailing them for months and in October they get back to me with no information regarding my shoes. Then on Nov 28 I get an email that says my shoes were not in their brand line and that they sent me an email on July 25 asking for the return fee and I did not answer the email so they recycled them. No other explanation at all. Plus their customer service must be over seas as they word things incorrectly. What a scam. More than likely they took the shoes and sent them to China to sell. Do not use this site especially if you have expensive stuff as you will not get much for it or they will pilfer it.