Rui C.

I ordered a Moto G7 plus on 1/12/2022. It showed in stock on website so I was expecting it since it said shipment would arrive in 10-14 days. On 1/24/2022, I still did not see the shipment so i checked online and it said shipment was cancelled since it's out of stock. I called the customer service to see what happened. The guy answered the phone was very rude. He literally said " to call what? If we sent you an email stating it's cancelled and it's cancelled!" I have never seen a customer service like this. I was going to ask him more and he simply hung up on me.

Definitely avoid this merchant. Imagine if you receive a phone and contact them if there is a problem with the phone, what would happen!