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I placed an order on the 17th of december. I couldn't track my order. I called support, no answer, emailed them never got a human reply other than the auto-reply emails. On the 27th they inform me that the order got canceled. I dont usually wright negative reviews but I had to for this one. Bad management deserves a bad review! I hope they will do something about it. This was suppose to be a gift on behalf of a friend, I have to explain all that to my friend now!
Tip for consumers:
if you cant track your order online, there is a big chance that it was canceled. you get many errors on their website with no good indications.
Rudy B.'s review of SHOP.CA earned a Very Helpful vote
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I ordered off of Afterpay, never received my purchase. The phone number rings twice and then goes...
Sorry to hear about that. We would love to regain your confidence in us so if you would please email support@shop.ca with your order id and subject line Site Jabber we would like to look into this and get back to you.
Thanks,
SHOP